Returns & Exchanges

If you are not completely satisfied with your purchase, you may return unused items in their original packaging within 30 days of delivery.

Return Process

• 1.
  Initiate Return

  Log into your account and select the items you wish to return to generate a return authorization number.

• 2.
  Pack Securely

  Place the items in their original packaging, ensuring delicate materials like charcoal or paper are well-protected.

• 3.
  Affix Label

  Print and attach the prepaid shipping label provided in our returns portal to the outside of your package.

• 4.
  Receive Refund

  Once our warehouse inspects the items, your refund will be processed to your original payment method within 5-7 business days.